Multi-day, multi-event
Mehendi, Sangeet, ceremony, reception — every function with its own time, place and dress code, kept straight for every guest.
The WhatsApp wedding concierge
Your guests have questions. Maya has the wedding.
Maya is the WhatsApp-native wedding concierge that gives every guest the details they need — without turning the couple or planner into a full-time help desk.
No app for guests to download. They already have WhatsApp.
Today
Messages are end-to-end encrypted.
What time does the Reception start?
The Reception begins at 7:00 PM. The couple recommend arriving by 6:45 so you’re settled before the entrances.
And what should I wear?
The dress code is colourful Indian festive wear. The hosts suggest avoiding white.
A demonstration
See how Maya answers — and when she steps back.
These are illustrative conversations, not real guests. Factual questions are answered the instant they’re asked. Anything that calls for a decision goes to the hosts.
Today
Messages are end-to-end encrypted.
What time does the Reception start?
The Reception begins at 7:00 PM. The couple recommend arriving by 6:45 so you’re settled before the entrances.
Is there parking at the venue?
Yes — complimentary valet parking is available at the main entrance from 6:00 PM.
Today
Messages are end-to-end encrypted.
What should I wear?
The dress code is colourful Indian festive wear. The hosts suggest avoiding white.
I’ve never been to a Sangeet — what happens?
Typically a Sangeet is a festive evening of music and dance, with family performances and plenty of food. Come ready to celebrate — no steps to learn in advance.
Today
Messages are end-to-end encrypted.
Can I bring a plus-one?
Your invitation doesn’t currently include a plus-one. I can check with the hosts for you.
Passed to the hostsYes please — thank you!
I’ve passed that to the hosts and will let you know as soon as they reply.
How it works
Set it up once. Then Maya does the answering.
- 01
Hosts set the details
The couple or planner securely provides the wedding details and guest list. Maya only ever speaks from what they supply.
- 02
Guests message Maya
Guests reach Maya in the WhatsApp app they already have — no download, no new account, no login.
- 03
Maya answers, or escalates
She answers from verified wedding information, and escalates to a human only when a real decision is needed.
Questions resolve at Maya. Only decisions reach you.
Every guest can ask anything, any time. The everyday questions never land in your inbox — Maya handles them. The handful that genuinely need a host’s judgement are the only ones passed up to you.
Built for real weddings
For the weddings that are anything but simple.
Large, multicultural, destination and multi-event celebrations create the most guest questions. That’s exactly where Maya earns her place.
Destination logistics
Getting there, getting around, and what to expect on the ground — answered for guests arriving from anywhere.
Hotels, transport & travel
Room blocks, shuttle times, airport transfers and check-in details, surfaced the moment a guest asks.
Dress codes & culture
What to wear, what a ritual means, what to expect — answered warmly, and kept light for guests new to the traditions.
Personal itineraries
Each guest can ask for their own plan — the events they’re invited to, their hotel, their travel — scoped to just them.
Updates & last-minute changes
A time moves, a venue shifts — guests get the current answer, not last month’s, the instant they check.
One shared Maya number can carry many weddings at once — each guest’s data stays scoped to their own celebration, never crossing between them.
For couples & hosts
Be a guest at your own wedding.
The questions don’t stop just because the day arrives — they peak. Maya takes the repetitive ones off your plate so the run-up, and the day itself, stay yours.
What quietly disappears
- The same five questions, fifty times over
- Three overlapping WhatsApp groups to keep updated
- Answering “what time again?” at midnight
- Being the help desk at your own wedding
Maya never makes a call for you. The decisions still land with you — just the decisions.
For wedding planners
An extension of your service — not a replacement for it.
Maya doesn’t replace the planner’s judgement. She absorbs the repetitive guest questions that fill your day, and keeps every exception and decision in front of you.
Your judgement stays yours
Maya handles the repetitive guest communication. The exceptions, the sensitive calls, the moments that need a human — those stay visible, and stay with you.
One concierge, every guest
Instead of fielding the same logistics across calls, emails and messages, your guests self-serve the facts — and you see what’s being asked.
Exceptions surface, not noise
Maya escalates only what needs you. You extend a high-touch service to every guest without being on call around the clock.
Trust & safety
Built to be trustworthy, by design.
Maya is useful precisely because guests can rely on her answers. These rules are how the product behaves — not aspirations.
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Answers from verified hosts only
Maya replies using the information the couple or planner has supplied — nothing else.
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She doesn’t invent details
No guessing at times, venues or policies. If it wasn’t provided, Maya doesn’t state it as fact.
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Unconfirmed is labelled unconfirmed
When something isn’t settled yet, Maya says so plainly rather than filling the gap.
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Guest information stays scoped
A guest only ever sees their own details. One guest’s information is never shared with another.
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Judgement goes to a human
Anything requiring a decision is escalated to the hosts. Maya never makes the call for them.
We describe only what Maya actually does. We make no claims about certifications, encryption standards or compliance that haven’t been established.
Private beta
Request access to Maya.
We’re working with a small number of couples and planners ahead of a wider release. Tell us about your wedding and we’ll be in touch.
- Whether you’re hosting or planning, you’re welcome to apply.
- No payment details, no commitment — just a conversation.
- We read every request personally.
Questions
The things people ask us first.
Does Maya replace a wedding planner?
No. Maya handles the repetitive guest questions — times, dress code, travel, “what is a Sangeet?” — so planners and hosts spend less time as a help desk. Judgement, exceptions and decisions stay with the human. She’s a complement, not a substitute.
Do guests need to download an app?
No. Maya works inside WhatsApp, which most guests already use every day. There’s no app to install, no account to create, and no login. Guests simply message Maya as they would anyone else.
Can Maya support multi-day weddings?
Yes — that’s where she’s most useful. Maya keeps each event straight: its own time, place, dress code and who’s invited, across a full multi-day, multi-event celebration. Guests can also ask for their own personal itinerary.
What happens when Maya doesn’t know an answer?
She doesn’t guess. If something hasn’t been confirmed by the hosts, Maya says so plainly. If a question needs a real decision, she escalates it to the hosts and lets the guest know she’s checking — rather than inventing an answer.
How does Maya protect guest information?
Each guest only ever sees their own details, and one guest’s information is never shared with another. When several weddings share one Maya number, each guest’s data stays scoped to their own celebration and never crosses between them.
When will the beta begin?
We’re onboarding a small group of couples and planners and expanding carefully from there. Request access and we’ll be in touch with timing for your wedding — we’d rather get each one right than rush.
Message Maya
Give every guest a concierge.
Give yourself the day back.
Maya is in private beta with a small group of couples and planners. We’d love to hear about your wedding.